ISG Technology has completed the installation of a Microsoft Sharepoint 2010 intranet and extranet at Golden Gates Housing Trust. The project was completed in August after a three month implementation.
Golden Gates Housing Trust was formed in 2010 when it took over almost 9,000 properties from Warrington Borough Council. The additional workload to manage the newly-transferred properties meant that Golden Gates’ existing systems and processes were being considerably strained. GGHT had a DotNetNuke open source intranet but it couldn’t cope with the housing provider’s growing requirements, such as removing the disparate processes that were preventing its departments, teams and individuals from working together or sharing information.
Golden Gates wanted to bring all of its data together onto a single platform to streamline processes and make it easier for its staff to communicate and collaborate.
ISG Technology applied a scalable solution using SharePoint 2010, allowing both Golden Gates’ staff and external contractors to access, update and share data and documents in a secure, controlled and easy-to-use manner. Improved workflow processes were also introduced using SharePoint.
Steve Lamb, head of ICT and business process re-engineering, Golden Gates Housing Trust, said, “ISG Technology provided extensive advice and ideas to ensure our SharePoint 2010 intranet was customised specifically for our needs. SharePoint 2010 has revolutionised how we communicate internally, share documents and information, manage tasks and handle processes using workflow.”
The project included the deployment of a number of SharePoint features, such as Sites to provide a content structure for each department, team or project, Communities to stimulate communication and collaboration, Search for intelligent and instant access to information, Document Libraries for version control and permissions, and My Sites for social networking and personal document storage.