In a bid to reduce the amount of paper passing through its office and increase performance and efficiency, King Street Housing Society has implemented an electronic document management system from FileHound.
FileHound was chosen because it was affordable and, being browser-based, didn’t require additional expenditure on remote-access technologies.
Craig Glasper, chief executive officer, King Street Housing Society, said, “Core to us providing a better service to our tenants is the centralisation of all documents and associated information regarding properties and tenancies. FileHound allows us to achieve this with additional workflows, automation and integration with our housing management system to provide a central repository for information.”
King Street Housing integrated FileHound with its Omniledger Pyramid housing management and accounts system to allow all tenancy and property records to be accessible from one screen. Data look-ups and validations ensure that all documents link to the correct property or tenancy, and users can call up any document or information instantly.
King Street Housing is now implementing workflows and authorisation processes for accounts and other aspects of housing management.