• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
Housing Technology logo

Housing Technology

Housing | IT | Telecoms | Business | Ecology

  • Free Subscription
  • Search Archive
  • Home
  • Research
  • Magazine
  • Events
  • Recruitment
  • Blog
  • On Demand
  • Contact
Home / Free Subscriber Access / Lincoln council moves to the cloud with Civica

Lincoln council moves to the cloud with Civica

City of Lincoln Council is set to move all of its housing services to the cloud in a bid to improve services for its 8,000 tenants. The five-year, £1m deal with Civica will see the council implement Civica’s Cx Housing Management, Cx Asset Management and Cx Contractor software.

The full Civica Cx platform will allow the council’s tenants to manage their complete housing journeys, from searching and applying for a home through to sustaining their tenancies and booking repairs and maintenance, all in one place.

For the council’s staff, the Civica software will reduce errors and duplicated work by consolidating all of the council’s current internal systems into one fully-integrated platform. Operating in the cloud, the council’s staff will have full access to council data at all times, whether they’re out and about, in the office or working from home.

Frances Jelly, housing business support manager, City of Lincoln Council, said, “We are working with our tenants’ panel to ensure we create a system which suits everyone, offering a single point of contact for tenants to interact with us and solve any queries quickly and easily.”

Michelle Tyler, managing director for social housing, Civica, said, “Increased automation will save the council time, and the integrated Cx platform will give the council’s staff a single view of each tenant and their property.”

See More On:

  • Vendor: Civica
  • Housing Association: Lincoln Council
  • Topic: Housing Management
  • Publication Date: 091 - January 2023
  • Type: News

Primary Sidebar

Most Recent Articles

  • Free cyber-defence tools from NCSC
  • Learning from history
  • Grand Union Housing gets connected with Aico HomeLink
  • The silences in the system: Predicting and preventing damp and mould
  • Looking back and to the future: Cyberthreats in social housing
  • Hyde signs repairs contract with Totalmobile
  • Fuelling high performance automation
  • Morgan Sindall’s Carbon Zero decarbonisation tool
  • An ethical approach to arrears
  • Housing and the ever-evolving workplace
  • Supporting residents with home safety risks
  • Less innovation & more service design at RHP
  • Ateb Group outsources IT help desks to Central Networks
  • Capital Letters partners with Evo Digital to tackle homelessness
  • Calico appoints M247 for digital transformation
  • 24/7 care requires 24/7 technology
  • Govtech trends for 2023
  • Are you ready for business process automation?
  • Lincoln council moves to the cloud with Civica
  • Why do IT business improvement projects fail?
  • Flagship and Ebrik launch augmented reality app
  • Following the golden thread
  • Setting the standard for carbon-monoxide protection
  • The business case for data
  • Digital twins – When, not if…
  • Using data to build communities
  • The cyber-security jigsaw’s missing piece – Managed detection & response
  • Cyber-security challenges in housing
  • Digitalising retrofits with SHDF & HomeLink
  • Tips for improving care and support

Footer

Housing Technology
  • Instagram
  • LinkedIn
  • Twitter
  • YouTube
  • Contact
  • Free Subscription
  • Book an event
  • Blog
  • Search All Articles
  • Research
  • Update Your Subscription
  • Privacy Policy

Welcome to the housing Technology – Trusted Information For Business Professionals in HOusing

Housing Technology is the leading technology information service for the UK housing sector and local governments. We have always believed in the fundamental importance of how the UK’s social housing providers use technology to improve their tenants’ lives.

Subscribe to Housing Technology to gain market-leading research, unsurpassed peer networking opportunities and a greater understanding of your role to transform your business.

Copyright © The Intelligent Business Company 2022 | Terms and Conditions | Privacy Policy
Housing Technology is published by the The Intelligent Business Company. A company with limited liability. Registered in England No. 4958057 | Vat Registion No. 833 0069 55.

Registered Business Address: Hoppingwood Farm, Robin Hood Way, London, SW20 0AB | Telephone: +44 (0) 20 8336 2293

htc23 pop banner