House Exchange, a not-for-profit mutual exchange service, is letting tenants who want to swap their homes advertise their properties online without any upfront fees. Tenants now only pay for the service once they have found a potential swap. Around 1,800 tenants swap homes each month using House Exchange.
Kim Doran from House Exchange said, “We want to make House Exchange as accessible as possible for housing providers and for tenants. Many people we work with are on low incomes. They don’t know how long it will take to swap homes and they can be put off by the upfront costs traditionally levied by mutual exchange providers. Our ‘no match, no fee’ promise aims to resolve this problem and encourage more people to advertise their home.”