City West Housing Trust has signed a five-year contract with MidlandHR for its iTrent HR, payroll and ‘talent management’ solution. The new system went live in April 2010 after city West moved away from its previous outsourced payroll service which it shared with Salford City Council.
The first phase of the iTrent implementation comprising HR and payroll began in December 2009 and was operational four months later. The second phase covering employee and manager self-service and electronic payslips is expected to be live by November 2010. The housing provider, which employs 450 staff and manages 14,700 properties in West Salford, has also bought MidlandHR’s printed pay slip service until October 2010.
Martin Barber, head of ICT, City West Housing Trust, said, “Moving away from shared payroll will give us greater autonomy and control over our HR and payroll processes. We have chosen to run our payroll in-house using iTrent as this gives us the best of both worlds, with the independence to run our own payroll but also the availability of external support from MidlandHR as needed.
“Using iTrent to run our HR and payroll processes gives us the benefits of a single system such as centralising data for improved visibility of information across the business and greatly reducing repetitive administrative tasks.”
Lawrence Knowles, managing director, MidlandHR, added, “iTrent will give City West the tools to ensure that its people are paid accurately and on time, while providing data which can be used to support key business decisions instead of just being used for record keeping. When the self-service modules go live, employees and managers will manage their own learning and development, enabling HR and payroll teams to focus on strategic goals rather than administration.”