Mobile working in housing and local government is set to go ‘main stream within the next three years’ according to a new mobile working report from NDL, with both the size and the scope of the projects predicted to increase dramatically.
60 per cent of housing providers and local authorities now have a line of business mobile working project underway, while a further 20 per cent have projects in the planning stage. By 2014, 56 per cent of these projects are predicted to involve more than 100 individual users while in 2011 only 17 per cent of projects were on a similar scale. The report also shows that 80 per cent of all mobile working projects have been running for two years or less, with almost 50 per cent set up within the last year.
In terms of the cashable benefits of mobile working, the NDL report highlighted reduced administration costs (80 per cent) and lower travel costs (75 per cent). The non-cashable benefits included increased efficiency (80 per cent), improved service delivery (70 per cent) and an improved work-life balance (40 per cent).
The biggest barrier reported to the successful adoption of mobile working was cultural change (72 per cent), a little ahead of cost at 67 per cent.