Northgate Public Services has signed a contract worth more than £12 million ($AUD 21 million) to supply its housing software to SA Housing Trust in Australia.
SA Housing is responsible for all of South Australia’s public housing stock comprising 40,000 properties and it funds the provision of homelessness and private rental services to 80,000 low income tenants in the private market.
Whether applying for housing, logging non-urgent repairs or paying rent, SAHT customers can now access services online via their smartphone, tablet or PC, based on Northgate’s housing software.
Alice Lawson, managing director of business innovation and professionalism, SA Housing Trust, said, “We selected Northgate Public Services as both the people and the product speak a language we understand. Our main objective was to give our customers more control over their personal situations and more choice about the ways in which they communicate with us, as well as eradicating the need for our staff to process endless paperwork.”