Optivo is revolutionising services at its care homes with a new digital care management tool that hooks up to computers and smartphones. Called Nourish, the technology allows staff to record every aspect of each resident’s care plan at their residences in Ealing, London.
Data regarding everything from activities and interactions to food and fluid intake can be inputted, and alerts are generated if there are any changes, such as weight loss.
Keith Comley, care training and quality assurance manager, Optivo, said: “This system replaces almost 300 ring binders, one for each resident, which used to record care plans and daily routines.
“It enables colleagues to input all checks digitally, which allows significantly more information to be recorded than the old-fashioned, paper-based system. We can input what activities a resident has been doing, through to what they have been eating and drinking. Every aspect of their care plan can be fully documented.”
All the data is automatically sent to cloud-based servers where it can be securely accessed by nurses, seniors and managers. To access the information during visits, staff simply tap their smartphone on a sticker on the resident’s door and all of their details are retrieved on the device.
They can use the information to update family members, who may be visiting, on the day’s activities, and they can also raise alarms that remain active until the issue or concern has been resolved.