Orchard’s Income Analytics software has been chosen by South Liverpool Homes to reduce its rent arrears. Jackie Bishop, income enforcement manager, South Liverpool Homes, said, “We are already seeing a rapid response from tenants to our SMS messages and emails, meaning that this cuts down on our income officers having to visit homes and enables…
South Liverpool Homes takes Orchard Income Analytics for rent arrearsRead More →
065 - September 2018
Orchard transforms income collection for Castles & Coasts
Castles and Coasts Housing has engaged with Orchard to become more proactive in its approach to income collection with the implementation of Income Analytics. In common with most other housing providers, Castles and Coasts has found that tenants who go into arrears will bury their heads in the sand rather than engage with support, so…
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MHS Homes’ online services from Cloud Dialogs
MHS Homes has introduce tenant self-service using a new digital platform from Cloud Dialogs. As well as tenants being able to book appointments with their housing officer and arrange repairs, MHS operatives can book additional visits and the software calculates travel times, so only the closest and most suitably skilled person is sent. The service…
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My Rent Rewards app launches in housing
Marketed as “the first cashback app that pays your rent”, My Rent Rewards has been launched for the UK’s social housing tenants. The app is free for tenants and is available from Apple iTunes and Google Play Store. All the cashback raised from tenants’ purchases from My Rent Rewards’ retail partners is ring-fenced and paid…
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Gas Tag buys Morgan Lambert
Gas Tag has bought gas compliance consultants Morgan Lambert, with the aim of creating a “multi-disciplinary compliance consultancy” for social housing. The acquisition is for the Millington Lord Group, which includes Morgan Lambert, who work with social landlords to provide gas and electrical auditing and safety management consultancy, as well as Qualitas Compliance, which provides…
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Peaks & Plains appoints Sigma for web UX
Leading user experience (UX) consultancy, Sigma, has been chosen by Peaks and Plains Housing Trust to deliver a refreshed and improved website, with a key focus on user experience. The first stage of the project, covering ‘discovery and design’, will see Sigma’s UX specialists run a series of workshops with Peaks and Plains’ staff, create…
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