Leading user experience (UX) consultancy, Sigma, has been chosen by Peaks and Plains Housing Trust to deliver a refreshed and improved website, with a key focus on user experience.
The first stage of the project, covering ‘discovery and design’, will see Sigma’s UX specialists run a series of workshops with Peaks and Plains’ staff, create an interactive design prototype and carry out usability testing with tenants.
The second stage will see Sigma implement the chosen designs, including front- and back-end development, testing across the website’s functionality and accessibility, and cross-browser/platform testing. The site will be built using Umbraco, an open-source web content management system, and integrated with online self-service functionality.
Aileen O’Riordan, digital communications lead, Peaks and Plains Housing Trust, said, “Sigma has offered us something more than just an out-of-box solution. We chose them for their focus on user-centred design and our previous work with them on digital inclusion. By putting our tenants at the heart of the development process, we can be sure that our new Umbraco website will be a great platform on which to continue to enhance our services.”
