Coastal Housing Group is set to deploy PanConnect from Castle Computer Services for mobile working.
The introduction of PanConnect is part of a wider IT transformation strategy, and will give Coastal Housing staff a modern, access anywhere system. The system is being implemented by Castle’s dedicated Housing Solutions Division.
Shane Griffiths, head of IT, Coastal Housing Group, said, “We know that PanConnect will have enough functionality to satisfy the needs of many of our users. We intend to introduce it to those roles that have a heavy reliance on form filling, where duplication occurs, or where data is difficult to capture. The aim is to identify and transfer to PanConnect those tasks which can be entirely carried out on a tablet.
“We plan to use PanConnect initially for automating our gas safety checks, automatically capturing the data, creating the certificate and mailing it to the tenant. After that, we will integrate PanConnect into the workflow for our voids and letting processes to collect data at the point of entry. This will include stock condition data, raising job tickets for void repairs and moving information between teams and individuals automatically. We are also looking at the potential to include home visit reports from housing applications, again saved directly back to source rather than staff having to return to an office to complete the data.”
