Solihull Community Housing is now using RentSense to help it mitigate rising arrears and achieve upper-quartile performance. Andy Jones, neighbourhood services manager, Solihull Community Housing, said, “Having spent a lot of time on our housing management system, we still felt that further improvements were needed to improve our arrears performance.” Before buying RentSense, Solihull took…
Solihull Community Housing live with RentSenseRead More →
085 - January 2022
Could digital twins revolutionise housing?
Every sector knows the importance of digital transformation. From aerospace to construction, automated processes and digitally-enabled collaboration tools have gone from being a ‘nice to have’ to a ‘must have’. For the housing sector, digital twins (virtual representations of physical spaces) have been a key part of those digital transformations. At a recent virtual roundtable…
Could digital twins revolutionise housing?Read More →
Torus moves to Cadcorp web mapping
Cadcorp has been chosen by Torus to replace its previous on-premise geographic information system with a web-based version alongside application management, support and training. The housing provider was previously running two sets of GIS after merging with Liverpool Mutual Homes, but both versions were out-dated and lacked the necessary functionality and flexibility. Torus therefore decided…
Torus moves to Cadcorp web mappingRead More →
Procurement fallacies
IT and business procurements should be fairly empirical exercises, free as far as possible from subjective and personal judgements. However, given our innate human fallibilities, that’s rarely the case. Given the importance of IT procurement to housing providers’ operations, we thought it would be enlightening to consider some of the most common procurement fallacies. •…
Procurement fallaciesRead More →
Loreburn Housing launches Futr AI chatbot
Working with AI specialist Futr, Loreburn Housing has launched a chatbot designed to answer a range of tenants’ questions, freeing the organisation’s small customer-service team to spend time on more complex challenges. Sue Irving, director of housing services, Loreburn Housing, said, “Our focus is on delivering the best service to our tenants, but we don’t…
Loreburn Housing launches Futr AI chatbotRead More →
ForHousing supports independent living with Alertacall
ForHousing is installing Alertacall’s telecare technology to help its tenants in supported housing. Tenants living in ForHousing’s supported housing in Oldham can use the Alertacall touchscreens to pick up key information about their home or report repairs and, based on pre-agreed criteria, if the tenant doesn’t press a button on the touchscreen within an agreed…
ForHousing supports independent living with AlertacallRead More →
