Community Housing is now using Civica’s Cx Housing and Contractor Workforce software as a single repairs platform to help it manage its responsive, planned and voids work. Andy Willetts, head of digital and project management, Community Housing, said, “With an average of 18,000 repairs logged each year, our contact centre team and planners can now…
Community Housing streamlines repairs with Civica CxRead More →
086 – March 2022
3D models paint a thousand words
Disrepairs remain a huge and high-profile issue for social housing. Civica’s Justin Fisher explores how robust data and modelling can make all the difference. We all want to feel safe and secure in our own homes. Safety was a crucial, up-front feature of the UK government’s White Paper for Social Housing which promised a renewed…
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Worthing Homes heads for the cloud with Civica
Worthing Homes is set to implement Civica’s cloud-based Cx Housing Management, Cx Asset Management, Cx Contractor and Civica Involve software in a new five-year contract. The housing provider has around 4,000 properties and is adding 100 new properties each year, so part of the project’s aims was to gain a better understanding of its tenants,…
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Mobysoft’s Dataverse Connector available on Microsoft AppSource
Mobysoft has announced the availability of its RentSense Dataverse Connector on Microsoft AppSource, an online cloud marketplace for line-of-business solutions. James Davison, chief technology officer, Mobysoft, said, “Now that our RentSense Dataverse Connector is available on Microsoft’s AppSource, housing providers can use RentSense’s ‘recommendation data’ as part of their Microsoft estates.” Toby Bowers, general manager…
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Q-Bot underfloor robots at Plus Dane
Plus Dane Housing has appointed Q-Bot to upgrade its housing stock and use its robots to install underfloor insulation over the next two years. The contract is also the first to be done through Procurement for Housing’s ‘social housing emerging disruptors’ framework. The large retrofit programme aims to improve the energy efficiency of at least…
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Skills and data limiting digital transformation – Futr
A lack of staff skills and quality data is holding back housing providers’ digital transformation programmes, according to a survey from Futr. More than half (54 per cent) of Futr’s respondents said that a lack of digital skills and resources was their main barrier to digital transformation, followed by not enough good data and a…
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