Technology for smarter asset management I grew up in a two-bedroom council flat in Stockwell, South London, in the early 1960s. For my father, a hardworking taxi driver, it provided stability and a chance to build a life. That modest home taught me that housing is more than just a roof over your head; it’s…
Future-proofing social housingRead More →
102 - November 2024
WDH’s ‘pay rent as you shop’ scheme with Housing Perks
WDH has teamed up with Housing Perks to enable its tenants to contribute to their rent accounts by using discounts on their day-to-day shopping. With the Housing Perks app, WDH’s tenants can buy vouchers for all major supermarkets as well as many other all high-street shops and receive discounts on the vouchers, with the discounts…
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Arrears fall at Ipswich Council with Mobysoft RentSense
Ipswich Borough Council has cut its rent arrears from 2.4 to 1.6 per cent over the past year since its introduction of Mobysoft’s RentSense software. Used by over 180 housing providers with over two million tenancies, the AI-powered RentSense automates routine tasks. This has been instrumental in the council’s transition to having a specialised team…
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Home Group on schedule with Calabrio & Business Systems
Home Group is now live with new workforce management (WFM) software from Calabrio, implemented by Business Systems after the housing provider’s previous WFM software reached the end of its useful life. The Calabrio One software covers resource allocation, workforce scheduling, forecasting and analytics. Since the Calabrio system went live, Home Group reported that it is…
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New asset lifecycle software from Totalmobile
Totalmobile has launched its new Asset Lifecycle Management (ALM) system, developed over the past two years with some of the UK’s largest housing providers. Complementing the company’s existing Connect job management software, the ALM solution is designed to create a single source of truth for all asset processes by permanently digitising housing providers’ asset records…
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Technology for better repairs – Active Assessor
8×8 has introduced the latest addition to its contact centre solution, developed with housing providers in mind. Proactively engaging customers, Active Assessor is set to revolutionise customer engagement and property maintenance. In itself, Active Assessor sounds simple. This new solution uses 8×8 Contact Centre technology, enabling housing providers to send their customers an SMS survey…
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