North Star Housing is in the middle of implementing Housing Insight’s PanConnect self-service app and portal, replacing an outdated system and in conjunction with its deployment of a new housing management system. The first stage was operational within 12 weeks of the PanConnect project’s start, featuring income and debt assistance, a repairs diagnostic wizard and…
North Star deploys Housing Insight’s self-service app & portalRead More →
107 - September 2025
NIHE signs up for Asprey Assets
Northern Ireland Housing Executive has chosen Asprey Assets for the operational asset management and compliance monitoring of its 83,000 properties. Once implemented, NIHE will use Asprey Assets to manage the asset data for its entire housing portfolio, support investment planning, strengthen regulatory compliance, streamline internal operations and improve reporting capabilities. Paul Isherwood, director of asset…
NIHE signs up for Asprey AssetsRead More →
Asprey adds NPV Lite
Asprey Solutions has recently added NPV Lite to its Asprey Assets platform as a free module to existing customers to help them better understand the long-term financial and social performance of their housing assets. Asprey said that NPV Lite offers a simple and accessible way to assess asset-level net earnings using the concept of net…
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Best practices for implementing asset management software
For many housing providers, the decision to invest in asset management software is driven by a need to for regulatory compliance, data visibility and transparency, and long-term investment planning. But the journey from procurement to business impact is often more fraught than expected. The common pitfalls include underestimating the complexity of legacy data, treating the…
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Propeller launches globally-optimised scheduling
Propeller has launched new technology for allocating and bulk-scheduling thousands of maintenance, repair and servicing visits in seconds. The intelligent scheduling solution can generate thousands of appointments up to three months in advance while optimising engineers’ efficiency. The technology can also be configured for complex jobs requiring multiple trades on different days. This ‘global optimisation’…
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Listening at scale – How to make sense of unstructured data
Customer service teams are under sustained pressure to deliver better resident outcomes with fewer resources. At the same time, residents now have more ways to get in touch than ever before. From WhatsApp to web chat, from email to voice, channel choice should no longer be an issue. More channels mean more interactions, more data…
Listening at scale – How to make sense of unstructured dataRead More →
