Switchee’s Tom Robins on social housing’s next leap At Data Matters 2025 in September, one theme kept coming up – trust. Whether in data, AI or sector leadership, the question was the same: how do we turn technology into something that people actually believe in? That’s exactly where my conversation with Tom Robins, CEO of…
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107 - September 2025
Look Ahead extends Asprey deployment
Look Ahead is in the middle of implementing Asprey Solutions’ Aspire BI software for better business intelligence around its property portfolio. This follows the housing and care provider’s deployment of Asprey Assets for operational asset management and planned works in October 2024. Zahra Rankin, head of property transformation and change management, Look Ahead, said, “The…
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360-degree safety in the home
Bethany Christmas, FireAngel’s technical specification manager, looks at the use of technology in social housing to protect vulnerable residents and provide early detection of risks to improve residents’ wellbeing. Systemic barriers and industry challenges continue to hinder the effective implementation of measures to ensure safer social housing. While some progress has been made following more…
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Platform Housing tackles complaints with Microsoft & Baytree Solutions
Platform Housing Group has implemented a new complaints management system powered by Microsoft Dynamics 365, delivered in partnership with Baytree Solutions. With the Dynamics platform, tenants’ complaints are now accessed from a central repository. This has made it easier for the housing provider to meet the Housing Ombudsman’s complaint handling code as well as internal…
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Vericon & Hispec partner for fire safety
Vericon Systems and Hispec have joined forces to integrate Vericon’s intelligent monitoring platform with Hispec’s portfolio of fire and carbon-monoxide detection solutions, enabling housing providers to take a more proactive approach to managing fire safety across their housing stock while making regulatory compliance easier. Taking data from Hispec’s detection and monitoring devices, Vericon’s online platform…
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Radius Housing’s data confidence with 3C Consultants
Radius Housing is using 3C Consultants’ data platform to clean and consolidate the entirety of its data ahead of its migration to a new housing management system and its introduction of a self-service tenant portal. While the housing provider’s existing HMS held reasonably accurate data on active tenants, years of legacy information had built up…
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