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Home / 108 – November 2025

108 – November 2025

The great cover-up

Why housing & public-sector IT projects keep failing It’s a story we’ve heard a hundred times, and one we’ll likely hear a hundred more. A local authority announces a bold new digital transformation programme with a housing management system at its core. There’s a press release, newsletters to the tenants and a general flurry of…
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IoT and ‘boots on the ground’

Communication every step of the way Communication is key, so goes the well-worn phrase, and rarely is this truer than when it comes to the health and wellbeing of older adults and vulnerable tenants within individual homes or group living environments. The onward march of digital and sensor-based technologies in social housing settings may well…
IoT and ‘boots on the ground’Read More →

Aspirations for AI in housing

Use-cases, value and priorities While many housing providers are experimenting with AI, we believe that few have fully unlocked its potential. Recent research reveals pockets of innovation, widespread uncertainty and a growing need for strategic clarity. Our research, ‘Aspirations & applications of AI in social housing’, was based on 220 survey respondents and 50 in-depth…
Aspirations for AI in housingRead More →

Newham Council increases TA collections by £1.9m with Mobysoft

Newham Council has increased its collections from temporary accommodation (TA) arrears by £1.9 million over the past year through its use of Mobysoft’s RentSense software. With over 7,100 TA households, the council was spending around £1.8 million per week just on TA. The consequent scale and complexity of managing its TA arrears required smarter, faster…
Newham Council increases TA collections by £1.9m with MobysoftRead More →

Settle opts for Asprey’s AspireBI

Settle Group has recently implemented AspireBI, the strategic asset management and option appraisal platform from Asprey Management Solutions. Chris Furlong, director of assets and compliance, Settle Group, said, “This implementation of Aspire BI has given us an excellent overview of our performance. The ability to appraise our assets within this model gives us the insight…
Settle opts for Asprey’s AspireBIRead More →

Mobysoft’s independent validation of arrears performance

Mobysoft has received independent verification that users of its AI-powered RentSense income collection software have collectively outperformed non-users by 23 per cent over a five-year period. Mobysoft originally analysed five years of arrears data (2019/20–2023/24) from the Regulator of Social Housing’s global accounts and local authority housing statistics (LAHS). The analysis showed that housing providers…
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