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Home / Magazine Articles / Real-time job scheduling at Merthyr Valley Homes

Real-time job scheduling at Merthyr Valley Homes

Merthyr Valley Homes (MVH) is moving to dynamic scheduling for its repairs teams using Kirona’s Intelligent Mobile Opti-Time system.

In the past, jobs created in MVH’s Academy housing management system were manually allocated to its repairs team. This time-consuming and labour-intensive process will be replaced with dynamic scheduling direct from Academy to Opti-Time.

Kirona will also use this system to enable field workers to view and download jobs in real-time, from any location, to their mobile device of choice. As a result of the Kirona solution, MVH’s repair workers will no longer need to travel to the office to pick up their work; they can now download work at home and travel to their first job of the day.

The solution is expected to lead to significant improvements for MVH, removing not only the administration of allocating jobs, but also the wasted time and petrol spent on unnecessary visits to and from the office. Workforce management has also been improved as the system allows managers to view the progress of their workforce’s tasks and to re-schedule jobs in the event of staff absences or illness.

Kirona has also announced a mobile solutions partnership with Idox Group to increase the efficiency of field workers in housing and local government. Kirona has extensive expertise of developing and delivering a wide range of mobile solutions while Idox’s UNI-form and Plantech back-office solutions are currently deployed in approximately 330 local authorities. All solutions will be fully supported by components such as dashboard scheduling, messaging and lone worker safety.

Richard Kellett-Clarke, CEO, Idox Group, said, “This partnership with Kirona will revolutionise the capabilities of remote workers by providing an integrated enterprise mobile solution, boosting their productivity and extracting more value from taxpayers’ money.”

See More On:

  • Vendor: Kirona
  • Housing Association: Merthyr Valleys Homes
  • Topic: Mobile Working
  • Publication Date: 008 - March 2009
  • Type: News

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