South View Solutions has completed the first phase of a new mobile working project for M&Y, Regenda Group’s in-house repairs and voids management contractor. Covering M&Y’s gas servicing department, the project cost around £20,000 and took six months to complete.
The Android-based system has been integrated with Regenda’s existing Orchard housing management system so that tasks such as job completions, labour costs and appointment cancellations can be done automatically without any manual intervention.
The application was configured for Regenda’s needs with the addition of other improvements for M&Y, including notification of a previous ‘no access’ situation, emailing from within a job to notify the back office of potential further work requirements, capturing the data needed for a gas safety record, removing the reliance on a separate gas servicing database, and the ability to report the status of a job event direct from Orchard Housing.
As South View Solutions’ first customer for the Android version of its mobile system, M&Y’s gas servicing team was able to suggest further enhancement to the system which will be included in future versions of the software.
Gas servicing jobs are all now scheduled in advance and uploaded to the operative’s handheld device enabling them to complete the entire gas servicing process using a standard Android device.
