Salix Homes is one of the UK’s first housing providers to enable its tenants to pay their rent via Facebook through its payment gateway partner Allpay. In the last eight months, Allpay’s online and mobile app channels have taken in nearly £100,000 in rental income for Salix Homes.
To use the service, tenants need to have their own Facebook account and visit Salix Homes’ Facebook page where they can navigate through the simple system.
Salix Homes has used its existing contract with Allpay to enable tenants to make secure payments to their landlord once in the app via Allpay’s PCI-compliant gateway using a payment card. Once linked through to Allpay’s online payments website, tenants can make payments, store their details and view their payment history. Tenants can also make rent payments using their smartphone by linking to Allpay’s online payments website.
Sian Grant, director of customer and neighbourhood services, Salix Homes, said, “Allpay’s online and mobile solutions enable us to offer a secure payment gateway via online and mobile channels to our tenants, and then receive the data in a secure and timely manner with the rest of our payment information.
“With more and more people paying online, and with the roll-out of universal credit, having these options for our tenants is very important and promotes both financial and digital inclusion.”