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Home / Magazine Articles / Scotland’s digital inclusion toolkit

Scotland’s digital inclusion toolkit

The Glasgow and West of Scotland Forum of Housing Associations, together with the Digital Glasgow programme, Digital Scotland and Glasgow Kelvin College, has developed a digital toolkit (digitalinclusionandhousing.scot) to support housing providers’ digital inclusion projects.

The toolkit is intended as a starting point for housing providers wishing to support digital inclusion for their tenants and their communities.

The toolkit covers the main digital inclusion issues; the national context and ambition, barriers to inclusion, skill development approaches, how to support volunteers, digital inclusion case studies, and the role of digital housing services.

David Bookbinder, director, Glasgow and West of Scotland Forum of Housing Associations, said, “It was clear from a small working group of GWSF members set up to look at digital inclusion that although many were keen to develop digital inclusion projects, they didn’t necessarily know where to start. Equally important for the group was that members learned from the successes and challenges faced by those who had already tried to develop projects in a very fast-moving environment.”

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  • Housing Association: Glasgow & West of Scotland Forum of Housing Associations
  • Topic: Customer Management
  • Publication Date: 051 - May 2016
  • Type: News

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