Ipswich Borough Council has cut its rent arrears from 2.4 to 1.6 per cent over the past year since its introduction of Mobysoft’s RentSense software. Used by over 180 housing providers with over two million tenancies, the AI-powered RentSense automates routine tasks. This has been instrumental in the council’s transition to having a specialised team…
Arrears fall at Ipswich Council with Mobysoft RentSenseRead More →
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Home Group on schedule with Calabrio & Business Systems
Home Group is now live with new workforce management (WFM) software from Calabrio, implemented by Business Systems after the housing provider’s previous WFM software reached the end of its useful life. The Calabrio One software covers resource allocation, workforce scheduling, forecasting and analytics. Since the Calabrio system went live, Home Group reported that it is…
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New asset lifecycle software from Totalmobile
Totalmobile has launched its new Asset Lifecycle Management (ALM) system, developed over the past two years with some of the UK’s largest housing providers. Complementing the company’s existing Connect job management software, the ALM solution is designed to create a single source of truth for all asset processes by permanently digitising housing providers’ asset records…
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Technology for better repairs – Active Assessor
8×8 has introduced the latest addition to its contact centre solution, developed with housing providers in mind. Proactively engaging customers, Active Assessor is set to revolutionise customer engagement and property maintenance. In itself, Active Assessor sounds simple. This new solution uses 8×8 Contact Centre technology, enabling housing providers to send their customers an SMS survey…
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Thriving in a changing climate – The essential role of adaptive software solutions
Winter is well on its way, bringing new challenges for social housing. With current financial uncertainties, sustainability pressures and more, it’s never been more critical for housing providers to have the right software on their side. It must be flexible enough to grow and change with ever-evolving laws and keep their operations efficient. As we…
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Hyde’s void time slashed in half with Engage Process
Hyde Group has halved its property void times, from 55 days to 27 days, following a service improvement project with Engage Process. The significant reduction in void times was based on a comprehensive mapping and analysis by Engage Process of Hyde’s previous property turnaround processes. The project goals were to reduce the turnaround time for…
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