Soho Housing is set to deploy Evo’s property management platform in a trial project to fully digitise its repairs service.
During the trial, Evo will take over responsibility for the management and delivery of all repairs, contractors and documentation relating to around 25 per cent of Soho Housing’s properties. Evo will give residents an app with which report problems, triggering a series of automated workflows for the entire repairs process.
Barbara Brownlee, chief executive, Soho Housing, said, “Our partnership with Evo allows us to deliver a truly digital repairs service to our residents, and we’re looking forward to seeing an improvement in the quality of our repairs and maintenance services.”
Steven Rae, chief executive, Evo, said, “The undersupply of social housing is a common theme at the moment but most of the commentary focuses on new developments which, while important in itself, ignores the large number of properties that need fixing first and even more that only need a simple solution or upgrade to prevent them from being taken out of supply.
Innovative providers such as Soho Housing are recognising that digital transformation is a vital part of delivering housing that meets the Decent Homes standard. Our technology is simple and user-friendly and enables repairs to be completed out quickly and smoothly, removing a layer of unnecessary resource that could be reallocated elsewhere.”