Capita has developed new modules for its OpenHousing system, including additional CRM functionality, upgraded mobile services and new reporting tools. The new modules are expected to be available from October 2009. Explaining how Capita positioned its new modules against dedicated applications from other suppliers, Vanessa Parfitt, OpenHousing product team leader, Capita Software Services, said, “Our…
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Housing Management
North Lincolnshire Homes’ £500k deal with Aareon
North Lincolnshire Homes is set to implement new housing management and CRM systems from Aareon during an eight-month project. NLH is the result of the transfer of 10,000 homes from North Lincolnshire Council in early 2007. Having also inherited the council’s housing management system as part of the transfer, NLH wanted to replace the original…
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Capita and Civica in £10m IBS deal
Capita Software Services has retained IBS OpenSystems’ housing business following the £10m sale of IBS OpenRevenues to Civica, as ordered by the Competition Commission in June 2009. Confirmation by the Competition Commission will allow Capita to strengthen its housing business and enable Civica to add to its revenues and benefits customers. The IBS OpenSystems Revenues…
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All change at Family Mosaic
Saul Stevens is head of ICT at Family Mosaic, managing an ICT department of 18 staff. With an annual turnover of £160 million, Family Mosaic has 1500 staff and manages 21,500 properties in London and Essex. Housing Technology interviewed Saul to find out more about Family Mosaic’s ICT plans. What have been your major technology…
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Parkway Green and Newark & Sherwood Homes sign £400,000 IBS deals
Manchester-based Parkway Green expects to go live this month with a new housing management system following a £150,000 deal with IBS OpenSystems. Having used IBS’s OpenContractor system since July 2008, the new OpenHousing system will be used by 50 Parkway Green users. Parkway Green said that the main reasons for the new implementation were to…
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Omniledger’s fingers on the trigger
Omniledger has extended its Pyramid housing management system to incorporate a Microsoft Outlook interface which sends staff emails, tasks and reminders at key trigger points. Each department can create its own trigger points tailored to its specific needs, such as maintenance staff creating alerts for overdue repairs or inspections, or housing officers setting up alerts…
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