Manchester-based Parkway Green expects to go live this month with a new housing management system following a £150,000 deal with IBS OpenSystems. Having used IBS’s OpenContractor system since July 2008, the new OpenHousing system will be used by 50 Parkway Green users.
Parkway Green said that the main reasons for the new implementation were to accelerate the processing of housing applications and queries, improve productivity and support its Decent Homes programme. Parkway Green will use all of OpenHousing’s modules including allocations, contact manager, rents and repairs modules as well as IBS’ ongoing technical support.
Tim Craig, head of ICT, Parkway Green, said, “It is imperative that we are in control of our destiny and have the tools we need to achieve a first-class reputation with our tenants, while ensuring maximum productivity and meeting the Decent Homes standard.”
Once OpenHousing is live, Parkway Green expects to implement the IBS OpenMobile system for field-based staff.
Also in the news, Newark and Sherwood Homes has signed a £250,000 contract with IBS for its OpenHousing and OpenContractor systems which are expected to be operational by March 2010.
Having already completed the necessary measures to achieve the Decent Homes standard for its 5500 properties, the ALMO is focusing on efficiency savings and productivity improvements.
Steve Feast, business services director, Newark and Sherwood Homes, said, “We hope to make efficiency gains of more than 10 per cent by using IBS’ systems – we plan to reinvest the savings back into the business to help our tenants and other customers. What’s more, in today’s climate it is prudent to make sure that business processes are in the best possible shape to tackle any negative effects of the economic downturn.”