The common thread through almost every story in Housing Technology and every housing provider’s technology and business goals (or problems) is that of disconnected, inconsistent, disparate or just plain bad (pick your adjective) data. Shared data standards (c.f. our recent ‘Data Standards in Social Housing 2025’ report, available now from housing-technology.com/research) are now a viable…
EDITOR’S NOTES – Data, standards & straight-through processingRead More →
Housing Management
Avenging transformation – Beginning our Salesforce journey
Wythenshawe Community Housing Group was the winner of the Digital Transformation award at the Housing Technology 2025 Awards. Kenny Kristiansen explains more about the housing provider’s award-winning project. Addressing digital transformation can sometimes feel more suited to a team of superheroes than a housing provider, but every good origin story starts with a challenge. For…
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Aareon buys HomeMaster
Aareon has recently bought HomeMaster, the provider of cloud-based housing and finance management systems, in order to extend its existing suite of housing-specific business applications. Ian Thompson, CEO and founder, HomeMaster, said, “Aareon is the perfect fit for the next stage of the business, and we are excited by the opportunities this has for our…
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Swindon BC’s AI-powered HMS migration
Swindon Borough Council was Highly Commended in the Artificial Intelligence category of the Housing Technology 2025 Awards. Arlene Griffin explains how the council used AI during the replacement of its housing management system. At first, the idea of replacing our legacy housing management system seemed deceptively simple. All we had to do was choose the…
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One bite at a time – Legacy system replacement
Infinity Group, one of 10 Microsoft’s ‘inner circle’ partners in the UK, has developed its BRIKHousing system to work seamlessly with Microsoft Dynamics, replacing legacy systems brick-by-brick, one module at a time. Sarah McRow from Infinity Group explains how housing providers can free themselves from their legacy systems. Remember how you eat an elephant? One…
One bite at a time – Legacy system replacementRead More →
Five ways to become data-driven in 2025
Housing providers sit on a goldmine of data but too often, it’s fragmented, outdated or underused. The recent Housing Ombudsman’s report highlighted that when housing providers properly connect and use their data, they don’t just meet regulations, they work more efficiently and provide a better service for residents. With budgets squeezed and tough demands for…
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