For years, there has been a bit of a tug-of-war in the housing world – should we be using systems built specifically for social housing or should we tap into more mainstream tools such as ‘horizontal’ CRMs and contact centre platforms? Honestly, that debate is beginning to feel very out of date. The truth is,…
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Housing Management
Not another dashboard?
If you’ve worked in technology, particularly within social housing, you’ve probably heard it: “We don’t want another dashboard.” It’s become a familiar refrain as organisations grapple with the flood of data from IoT devices, housing management systems and compliance tools. Yet while this statement may be understandable, the reality is far more nuanced. The truth…
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Driving continuous improvement at Medway Council’s housing services
In an era of increasing need for digital solutions that free up value and improve tenant outcomes, new regulatory frameworks (consumer standards, Awaab’s Law et al), critical thinking around traditional vs. disruptive systems, and data and the quest for a single version of the truth, Medway Council’s housing services team has successfully embedded an ITIL-based…
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Why you need housing-specific software
The UK government’s recent spending review brought a boost to the social housing sector. Touted as “the biggest cash injection into social and affordable homes in 50 years”, the £39 billion commitment over the next decade is a major step toward meeting housing demand across the country. With this welcome significant investment comes increased expectations…
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+AddJust migrates 160,000 RoI housing assets
All 31 local authorities across the Republic of Ireland have successfully gone live on +Addjust’s asset management system. Following the completion of this very large onboarding and migration programme, all 160,000 local authority housing assets are fully registered on +Addjust’s centralised asset register. By using the +AddJust integrated app for stock condition surveys, designed to…
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Attracting and retaining the GenZ workforce
Much has been written and discussed about generational differences and the supposed stereotypical traits aligned with each group. As a GenX person (b. 1965-1980), I would say most of the GenX traits are reasonably accurate, in particular the concept of being motivated by working for a specific brand. I started my career with IBM and…
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