Having acknowledged a need to adapt to changing technologies in housing management, Your Homes Newcastle, an ALMO set up by Newcastle City Council to manage its council homes, launched its mobile working pilot. YHN’s Geof Ellingham, head of IT, and Karen Hedley, operational support officer, share the benefits and challenges of the pilot so far….
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Mobile Working
Why is there still so much paperwork in housing?
Why, given that paperwork is so expensive and inefficient, budgets and consequently services are being cut, and the technology to address this so clearly exists, are the majority of housing processes still reliant on pen and paper? Before explaining the reasons, I would like to provide a brief ‘tale of the possible’. At this year’s…
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Curo Group’s dynamic scheduling with Kirona
Curo Group has completed the implementation of Kirona’s Xmbrace DRS dynamic scheduling software and InfoSuite reporting suite. Having been awarded the project in August 2013, through Curo’s prime contractor Aareon, the project went live in March 2014 for around 75 responsive repairs and gas workers. Curo’s jobs were previously allocated to operatives manually by its…
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Aldwyck drives self-service & mobile working with 1st Touch
Aldwyck Housing Group has chosen mobile workforce technology from 1st Touch for its repairs and housing management services as well as a 24/7 tenant self-service facility and mobile app. Aldwyck’s housing team is running a pilot implementation of the new software at the moment, followed a full deployment later this year. Once in place, 1st…
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1st Touch wins innovation & technology award
1st Touch has received the ‘Innovation and Technology Award’ at the 10th Test Valley Business Awards. 1st Touch won the award for its range of enterprise-class mobile workforce solutions for the social housing and local government sectors. Robert Dent, CEO, 1st Touch, said, “The Test Valley Business Awards are highly respected for their discerning approach…
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Keep taking the tablets – Places for People & PIMSS Data Systems
Places for People has just implemented PIMSS Data Systems’ new tablet solution, pimss4tablets, for all of its surveying operations. Dean Moran from Places for People said, “We had been exploring mobile technology for some time, but we found that the available solutions were either unreliable or expensive so when pimss4tablets came along we were keen…
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