As everyone in social housing is only too well aware, data is fundamental to every housing provider’s operations. Whether it’s upstream problems with data collection, entry and consistency or downstream issues with data integration, reporting and governance (and everything in between), data is one of the ‘existential pillars’ of housing providers’ operations and must be…
Editor’s Notes – Data matters more than ever…Read More →
Repairs & Mobile Working
Suffolk councils’ asset management with Totalmobile
Babergh & Mid Suffolk District Councils are now using Totalmobile’s new Asset Lifecycle Management (ALM) software, alongside their current lone-worker protection and job management software from Totalmobile. The ALM software offers predictive analytics for better maintenance and investment planning, proactive asset management to cut down on reactive repairs and extend the lifespan of the councils’…
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Totalmobile at Norwich City Services for repairs
Norwich City Services has gone live with new workforce management software from Totalmobile for its housing repairs and maintenance operations. The Totalmobile software, including the company’s Connect, Mobilise and Protect solutions, will be used by 170 people in NCS’s housing repairs team to cover everything from responsive repairs and voids to damp and mould problems….
Totalmobile at Norwich City Services for repairsRead More →
Plus Dane connects with Totalmobile
Plus Dane is set to implement Totalmobile’s Connect workforce management software to revamp its repairs service, replacing a number of separate outdated systems. At the moment, dealing with a single repair request can involve up to five different systems, resulting in delays and inefficiencies. Totalmobile’s Connect software will consolidate these processes into a single system….
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Nottingham City Council takes on Totalmobile
Nottingham City Council is modernising its housing service with Totalmobile, with a focus on voids and job scheduling. Having used Totalmobile’s Protect lone-worker software for the past three years, the council is now deploying Totalmobile’s workforce management systems, Connect and Mobilise, to reduce operatives’ travel times, optimise resource allocation and increase tenant satisfaction by streamlining…
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Editor’s notes
Data definitely matters… With the annual Housing Technology conference having just taken place and as we launch our fourth ‘Data Matters’ event in London, the importance of data to all housing providers’ day-to-day operations and their longer-term strategic ambitions cannot be overstated. The existential importance of data to housing providers was pithily summarised by Dr…
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