With more and more housing providers adopting technologies and processes such as artificial intelligence (AI), robotic process automation (RPA) and business process management (BPM), just waiting in the wings is process orchestration (a.k.a. event orchestration). At present, most housing providers’ automations are limited to a task level (tactical), whereas orchestration is the automation of linked…
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Risk Management
Editor’s Notes
Variety, imagination, rigour & determination We’ve just completed the first round of judging the inaugural Housing Technology Awards 2024 before the entries are reviewed by our external panel of judges. Without going into the details of individual entries, the awards’ entries are a true showcase of both the breadth and depth of technology-based innovation and…
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IT risk in housing
Housing Technology interviewed senior executives from CalQRisk, Civica, Decision Time, FLS (Fast Lean Smart), Futr AI, NDL and NEC Software Solutions on the risk management side of IT, how to measure, triage and mitigate it, the ‘human factors’ of IT risk and its impact on housing providers’ wider business activities. What are the IT risks…
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Ready for data-risk management?
Poor data management can lead to poor decision-making. While audit and risk committees across the UK receive reports every year on the effectiveness of their internal control systems, little thought generally goes into the data issues that decision-makers face every day. Data is often out of date and frequently there are multiple sets of similar…
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Technology supply-chain risk
Talk to your current suppliers Before onboarding a new technology supplier, it’s worth discussing the matter with your current suppliers to see if they can offer the solution(s) you need. Your existing suppliers will have already passed all of your internal checks, plus you can gain internal references from your colleagues on the quality of…
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Is IT procurement a risky business?
We all aspire to be light on our feet, increase the pace of change, fail fast and adopt cloud computing, but are traditional procurement methods and routes to market holding us back? Or is the old guard standing fast? Having had a commercial role for nearly 30 years, I’ve seen many different procurement processes in…
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