• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
Housing Technology logo

Housing Technology

Housing | IT | Telecoms | Business | Ecology

  • Free Subscription
  • Search Archive
  • Home
  • Research
  • Magazine
  • Events
  • Recruitment
  • Blog
  • On Demand
  • Contact
Home / Free Subscriber Access / Torus uses Kirona for dynamic scheduling

Torus uses Kirona for dynamic scheduling

Torus has chosen Kirona’s Dynamic Resource Scheduler (DRS) for its repairs and maintenance service, mobilising its field-based workers and improving its voids management processes.

Torus was formed in 2015 from the merger of Golden Gates Housing Trust and Helena Partnerships, with the latter already using DRS for its gas and electrical servicing and responsive repairs.

Torus went live with DRS in early 2018 for 150 operatives as well as introducing remote mobile workstreams using Kirona’s DRS Project Planner module for voids management. It does so by segmenting larger projects with multiple jobs into individual elements to create a plan for all visits needed for that property. That plan is then allocated to appropriate operatives through DRS to ensure completion dates are met.

Lisa Candland, group head of IHC operations at Torus said: “While we’re in the early stages of the DRS implementation, we can already see the benefits of DRS and where we will be able to make efficiencies in the future. We can see the value and improvements that could be made by reallocating operatives where needed and ensuring jobs are completed on time and within budget. We’ve been able to introduce a standard approach for all operatives, with the flexibility for operatives to move teams as needed and use resources more effectively.

“Our IT transformation strategy was ambitious and we needed to move over 5,000 repairs and maintenance jobs from the legacy system to DRS. Our IT team worked closely with Kirona to transfer data seamlessly and remove the need for manual interventions. We went live with a ‘big bang’ and so far our experience working with Kirona has been positive.”

See More On:

  • Vendor: Torus
  • Housing Association: Kirona
  • Topic: Mobile Working
  • Publication Date: 064 - July 2018
  • Type: News

Primary Sidebar

Most Recent Articles

  • Free cyber-defence tools from NCSC
  • Learning from history
  • Grand Union Housing gets connected with Aico HomeLink
  • The silences in the system: Predicting and preventing damp and mould
  • Looking back and to the future: Cyberthreats in social housing
  • Hyde signs repairs contract with Totalmobile
  • Fuelling high performance automation
  • Morgan Sindall’s Carbon Zero decarbonisation tool
  • An ethical approach to arrears
  • Housing and the ever-evolving workplace
  • Supporting residents with home safety risks
  • Less innovation & more service design at RHP
  • Ateb Group outsources IT help desks to Central Networks
  • Capital Letters partners with Evo Digital to tackle homelessness
  • Calico appoints M247 for digital transformation
  • 24/7 care requires 24/7 technology
  • Govtech trends for 2023
  • Are you ready for business process automation?
  • Lincoln council moves to the cloud with Civica
  • Why do IT business improvement projects fail?
  • Flagship and Ebrik launch augmented reality app
  • Following the golden thread
  • Setting the standard for carbon-monoxide protection
  • The business case for data
  • Digital twins – When, not if…
  • Using data to build communities
  • The cyber-security jigsaw’s missing piece – Managed detection & response
  • Cyber-security challenges in housing
  • Digitalising retrofits with SHDF & HomeLink
  • Tips for improving care and support

Footer

Housing Technology
  • Instagram
  • LinkedIn
  • Twitter
  • YouTube
  • Contact
  • Free Subscription
  • Book an event
  • Blog
  • Search All Articles
  • Research
  • Update Your Subscription
  • Privacy Policy

Welcome to the housing Technology – Trusted Information For Business Professionals in HOusing

Housing Technology is the leading technology information service for the UK housing sector and local governments. We have always believed in the fundamental importance of how the UK’s social housing providers use technology to improve their tenants’ lives.

Subscribe to Housing Technology to gain market-leading research, unsurpassed peer networking opportunities and a greater understanding of your role to transform your business.

Copyright © The Intelligent Business Company 2022 | Terms and Conditions | Privacy Policy
Housing Technology is published by the The Intelligent Business Company. A company with limited liability. Registered in England No. 4958057 | Vat Registion No. 833 0069 55.

Registered Business Address: Hoppingwood Farm, Robin Hood Way, London, SW20 0AB | Telephone: +44 (0) 20 8336 2293

htc23 pop banner