• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
Housing Technology logo

Housing Technology

Housing | IT | Telecoms | Business | Ecology

  • Free Subscription
  • Search Archive
  • Home
  • Research
  • Magazine
  • Events
  • Recruitment
  • Blog
  • On Demand
  • Contact
Home / Magazine Articles / TVHA lone-workers get Connexion2 devices

TVHA lone-workers get Connexion2 devices

Thames Valley Housing Association has given almost 100 Identicom lone worker devices from Connexion2 to its accommodation officers, revenue teams and neighbourhood staff as well as other occasional lone workers. The ACPO-accredited Identicom device looks like a standard identity card holder for easy wear, discreet use and peace of mind for staff working outside close or direct supervision.

TVHA is using the devices as part of SoloProtect which is fully-managed solution with inclusive billing incorporating Identicom, 24/7 manned monitoring, SIM card and mobile network usage, device training and monthly reporting.

The Identicom devices will replace the mobile and landline phones and emergency codes that TVHA used in the past.

Suki Kahlon, facilities officer, Thames Valley Housing Association, said, “We needed a more robust system than before for our lone workers so we have made Identicom part of our health and safety policy. With Identicom, personnel can use the ‘red alert’ at any time they feel vulnerable, knowing that if required they can quickly get support.”

TVHA staff entering a new or possibly dangerous situation can activate an ‘amber alert’ to leave a brief voice message detailing where they are, whom they are seeing and the possible risks. This message is accessed by an alarm receiving centre (ARC) if a ’red alert’ is subsequently triggered from the device. ARC staff can then discreetly listen to what is happening and assess the level of support required. All audio captured through the device is recorded for future use as court evidence if required.

The cost of SoloProtect ranges from £10.95 per month per person to around £25 per month.

See More On:

  • Vendor: Connexion 2
  • Housing Association: Thames Valley Housing
  • Topic: Mobile Working
  • Publication Date: 029 - September 2012
  • Type: News

Primary Sidebar

Most Recent Articles

  • Free cyber-defence tools from NCSC
  • Learning from history
  • Grand Union Housing gets connected with Aico HomeLink
  • The silences in the system: Predicting and preventing damp and mould
  • Looking back and to the future: Cyberthreats in social housing
  • Hyde signs repairs contract with Totalmobile
  • Fuelling high performance automation
  • Morgan Sindall’s Carbon Zero decarbonisation tool
  • An ethical approach to arrears
  • Housing and the ever-evolving workplace
  • Supporting residents with home safety risks
  • Less innovation & more service design at RHP
  • Ateb Group outsources IT help desks to Central Networks
  • Capital Letters partners with Evo Digital to tackle homelessness
  • Calico appoints M247 for digital transformation
  • 24/7 care requires 24/7 technology
  • Govtech trends for 2023
  • Are you ready for business process automation?
  • Lincoln council moves to the cloud with Civica
  • Why do IT business improvement projects fail?
  • Flagship and Ebrik launch augmented reality app
  • Following the golden thread
  • Setting the standard for carbon-monoxide protection
  • The business case for data
  • Digital twins – When, not if…
  • Using data to build communities
  • The cyber-security jigsaw’s missing piece – Managed detection & response
  • Cyber-security challenges in housing
  • Digitalising retrofits with SHDF & HomeLink
  • Tips for improving care and support

Footer

Housing Technology
  • Instagram
  • LinkedIn
  • Twitter
  • YouTube
  • Contact
  • Free Subscription
  • Book an event
  • Blog
  • Search All Articles
  • Research
  • Update Your Subscription
  • Privacy Policy

Welcome to the housing Technology – Trusted Information For Business Professionals in HOusing

Housing Technology is the leading technology information service for the UK housing sector and local governments. We have always believed in the fundamental importance of how the UK’s social housing providers use technology to improve their tenants’ lives.

Subscribe to Housing Technology to gain market-leading research, unsurpassed peer networking opportunities and a greater understanding of your role to transform your business.

Copyright © The Intelligent Business Company 2022 | Terms and Conditions | Privacy Policy
Housing Technology is published by the The Intelligent Business Company. A company with limited liability. Registered in England No. 4958057 | Vat Registion No. 833 0069 55.

Registered Business Address: Hoppingwood Farm, Robin Hood Way, London, SW20 0AB | Telephone: +44 (0) 20 8336 2293

htc23 pop banner