It feels like a time of new opportunities in social housing. The calls for more sustainable funding that housing providers have long been lobbying for have finally received an answer with £39bn allocated for the next decade in the government’s June spending review. This brings the possibility of larger, longer-term projects that can bring real…
The ‘triple power’ of funding, authority and technologyRead More →
Contributed Articles
Why you need housing-specific software and generic business software
For years, there has been a bit of a tug-of-war in the housing world – should we be using systems built specifically for social housing or should we tap into more mainstream tools such as ‘horizontal’ CRMs and contact centre platforms? Honestly, that debate is beginning to feel very out of date. The truth is,…
Why you need housing-specific software and generic business softwareRead More →
Not another dashboard?
If you’ve worked in technology, particularly within social housing, you’ve probably heard it: “We don’t want another dashboard.” It’s become a familiar refrain as organisations grapple with the flood of data from IoT devices, housing management systems and compliance tools. Yet while this statement may be understandable, the reality is far more nuanced. The truth…
Not another dashboard?Read More →
Driving continuous improvement at Medway Council’s housing services
In an era of increasing need for digital solutions that free up value and improve tenant outcomes, new regulatory frameworks (consumer standards, Awaab’s Law et al), critical thinking around traditional vs. disruptive systems, and data and the quest for a single version of the truth, Medway Council’s housing services team has successfully embedded an ITIL-based…
Driving continuous improvement at Medway Council’s housing servicesRead More →
Why you need housing-specific software
The UK government’s recent spending review brought a boost to the social housing sector. Touted as “the biggest cash injection into social and affordable homes in 50 years”, the £39 billion commitment over the next decade is a major step toward meeting housing demand across the country. With this welcome significant investment comes increased expectations…
Why you need housing-specific softwareRead More →
Real-time arrears’ predictions with AI-powered forecasting
Despite economic uncertainty and a housing crisis, rent arrears appear to be stabilising or even improving in some areas. According to the government’s quarterly survey, the mean arrears rate dropped by 0.2 per cent between Q3 and Q4 2024. Those 2024 figures reveal just how precarious the situation has become, with an average of 4,426…
Real-time arrears’ predictions with AI-powered forecastingRead More →
