“We need more women in tech!” That’s the rallying cry being shouted from every corner of the country. There are countless organisations and initiatives aimed at achieving this, ranging from addressing the gender imbalance when selecting further education, through to making it easier for women to return to work after a career break. These are…
Why mums are the missing link in the ‘women in tech’ discussionRead More →
Contributed Articles
Re-imagining housing – Are you IoT ready or not?
The internet of things (IoT) isn’t a technology revolution; IoT is a business revolution enabled by technology. This powerful statement was the crux of a presentation I gave at the recent Housing Technology 2019 conference. I explained that innovative organisations are taking advantage of a comprehensive set of technologies to make profound changes to their…
Re-imagining housing – Are you IoT ready or not?Read More →
Moving to ‘compliance plus’ with IT
The social housing sector is experiencing a myriad complex challenges that need to be promptly overcome. We have a growing population combined with an affordable housing shortage, national economic uncertainty and increased political focus on us from the housing Green Paper and the recent Homes (Fitness for Human Habitation) Act, to name but a few,…
Moving to ‘compliance plus’ with ITRead More →
Digital agents and robotic process automation
Although tenants can’t necessarily choose their housing provider when looking for somewhere to live, they do expect their landlord to be able to deliver on all fronts, especially customer service. But how can housing providers’ contact centres keep up with tenants’ ever-increasing expectations and demands? And how can they resolve more complex queries while also…
Digital agents and robotic process automationRead More →
Financial dashboards – Using graphics to monitor and understand finance
Many organisations face the challenge of communicating complex financial information to their board and other stakeholders. This is particularly important given the need to understand risk in mergers and acquisitions as well as planning major developments and on-going operations. This article explores the use of interactive graphics and dashboards to monitor performance and understand complex…
Financial dashboards – Using graphics to monitor and understand financeRead More →
Mobile-centric, zero-trust security
Mobile working can help housing providers deliver a more engaging, customer-centric service based on the principles of convenience and self-service. For instance, mobile technology has the potential to reduce the amount of time tenants are left waiting for repairs and home improvements by giving workers the ability to diagnose tenants’ problems remotely, and then calling…
Mobile-centric, zero-trust securityRead More →
