How do you and your organisation describe your change programmes? Organisations tend to use different terminologies when communicating change internally and externally; ‘we’re transforming’, ‘we’re improving’, ‘we’re evolving’, and ‘we’re innovating’ are all phrases we hear a lot. Is each of these terms equal? On the one hand, they are because the actual words used…
Delivering successful changeRead More →
Contributed Articles
Defining the ‘social’ in ESG
Social impact is an essential part of ESG, itself becoming more central to the mission of housing providers. While for the ‘G’ and ‘E’ there are clear regulations, the ‘S’ requires dialogue with the public. The need for public engagement varies between the different elements of ESG. Governance (G) is highly regulated, and the environmental…
Defining the ‘social’ in ESGRead More →
Risk management and housing data
There is too much talk about threads, whether golden, process or data, in housing today and not enough conversations around how guidance is simply a signpost to make things easier and simpler for people to make their own decisions around critical areas such as risk management. ‘Let’s tether that horse to that post’ Interpretations around…
Risk management and housing dataRead More →
Data archaeology
In the famous archaeological digs of our time, the spotlight is often stolen by the dramatic discoveries; the glinting treasures of Tutankhamun’s tomb, the haunting terracotta warriors of Xi’an or the intricate frescoes of Pompeii. But ask any seasoned archaeologist and they’ll tell you that the true value of their work lies not in unearthing…
Data archaeologyRead More →
A silver bullet for data management?
From tragic headlines to fractured relationships between providers and tenants, the repercussions of poor data management are far-reaching. Missing key information about a tenant’s situation or the condition of their property can incur a human and monetary cost that can make the price for getting it wrong incalculable. Poor information management was identified by the…
A silver bullet for data management?Read More →
IoT, data integration & tenant engagement
FireAngel’s head of software engineering, John McEwan, explores the extraordinary asset-management advantages that smart technology promises for both housing providers and their residents. Alongside benefits for residents such as reduced energy bills and lower carbon emissions, smart technologies are transforming the way housing providers’ internal departments such as repairs, asset management, energy and call centres…
IoT, data integration & tenant engagementRead More →
