Thanks to a £100,000 innovation award from the National Grid Energy Efficiency Innovation Award scheme, CityWest Homes has teamed up with utility metering company Energy Assets to install ‘community metering’ across 840 properties in eight London tower blocks. These will access cheaper electricity without tenants needing to cut back on comfort. Work started in January…
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Magenta Living’s asset team wins ‘Project of the Year’
Magenta Living’s asset management team were awarded ‘project of the year’ at the National Housing Maintenance Forum’s recent annual dinner. The housing provider won the award for its development and implementation of a post-decency investment strategy called Project Save, from which emerged the need for neighbourhood regeneration as well as addressing the challenge of fuel…
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Top service from Nottingham On Call
Nottingham City Homes’ Nottingham On Call service has retained its accreditation from the Telecare Services Association. Nottingham On Call is a 24-hour emergency response service for NCH tenants, plus those from other housing organisations, who sign up for the service. It works through a telephone link to a Nottingham-based call centre and allows tenants who…
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Looking Local supports universal credit self-service
In the light of the introduction of universal credit, Looking Local is helping more than 100 housing providers and local authorities to publish key information about benefits and jobs online, at the same as giving the widest possible digital access to claimants who are moving across to the new benefits system. Looking Local’s solutions provide…
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Capita researches behaviour change to tackle rent arrears
Housing providers and local authorities have been invited by the housing team in Capita’s property business to participate in a six-month research programme to test how behavioural science can improve rent collection and reduce rent arrears. The research will investigate how intervention techniques affect the decisions tenants make. Several organisations will each try a different…
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Idox revamps Trafford’s business applications
Trafford Council went live earlier this year with a range of business solutions from Idox designed to replace its aging legacy systems for planning, building control, land charges and gazetteers. The council reported that one of the challenges when migrating from one system to another wasn’t the volume of data in its legacy system but…
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