Liverpool Mutual Homes has completed the replacement its ageing HR system and payroll bureau service with a new system from Cascade. The implementation began in February 2014 and went live four months later. Michelle Griffiths, HR manager, Liverpool Mutual Homes, said, “When I joined two years ago, the HR system was very inflexible and had…
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South Lakes selects Civica Housing Cx for mobile working
Civica has signed a five-year agreement with South Lakes Housing to provide an integrated CRM and housing management system. SLH bought the Civica Housing Cx software through the Local Authority Software Applications (LASA) framework, run by the Crown Commercial Service, to replace its Northgate housing management system. The software supports mobile working and ensures that…
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1st Touch mobilises A2Dominion for welfare reform
A2Dominion has chosen 1st Touch mobile software to support its income collection teams while also helping tenants understand and adjust to welfare reform changes. Following the introduction of welfare reforms, A2Dominion decided that it needed to implement new proactive processes that could support the collection of income from tenants at the same time as helping…
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1st Touch mobile app helps AmicusHorizon gain £1.7m extra income for tenants
AmicusHorizon has lowered arrears and raised over £1.7m of additional income for tenants by integrating its existing CRM system with a financial inclusion app supplied by 1st Touch. AmicusHorizon wanted a mobile app that would not only support financial inclusion processes in the field, but could also help secure more income for its tenants. 1st…
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Footprint lone worker protection at Golden Gates Housing Trust
Footprint Solutions is providing lone workers at Golden Gates Housing Trust with an enhanced personal safety suite to safeguard them while working in the field. The implementation began in January 2014 and was completed by May, and was reported to have cost less than £100,000. Golden Gates is the first housing provider to trial Footprint’s…
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Footprint & Guardian24 partner for lone worker safety
Guardian24 and Footprint Solutions have set up a partnership to address the problem of lone worker safety. Guardian24’s lone worker solution has been integrated with Footprint’s Housing Support Pro workflow solution, a tablet-based mobile and paperless working application for remote workers. John Sant, CEO, Footprint Solutions, said, “This integration is a perfect fit for housing…
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