• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
Housing Technology logo

Housing Technology

Housing | IT | Telecoms | Business | Ecology

  • Free Subscription
  • Search Archive
  • Home
  • Research
  • Magazine
  • Events
  • Recruitment
  • Blog
  • On Demand
  • Contact
Home / Magazine Articles / New Cascade HR & payroll at Liverpool Mutual Homes

New Cascade HR & payroll at Liverpool Mutual Homes

Liverpool Mutual Homes has completed the replacement its ageing HR system and payroll bureau service with a new system from Cascade. The implementation began in February 2014 and went live four months later.

Michelle Griffiths, HR manager, Liverpool Mutual Homes, said, “When I joined two years ago, the HR system was very inflexible and had limited functionality, and third-party software was needed to access the information that the HR wanted in order create meaningful reports.

“Furthermore, inadequate data meant that we could only surmise HR trends and the costs associated with underlying problems such as sickness absences, and customer service levels were poor, with lengthy call-back periods, often no acknowledgement of the receipt of data and constant last-minute panics.”

Griffiths’ criteria for the selection of a new HR and payroll service included ease of use, self-service functionality for non-HR staff, flexibility to accommodate varied employment contracts, room for growth and customer support.

LMH chose Cascade to provide a new HR system with additional workflow, self-service, training, online recruitment, timesheets, expenses and auto-enrolment modules, plus a payroll bureau service.

LMH’s HR team can now make starter, leaver, salary and post changes themselves, employees can update expenses and overtime applications for managers to authorise, and any variable changes can be sent via Cascade’s secure encrypted system, all before each month’s payroll cut-off date.

The housing provider is now much more confident about its payroll activities, and the HR department has been transformed, with fewer paper-based notes and manual interventions.

The HR team can accurately and proactively report on data including starters, leavers, agency staff, sickness absences and costs. They can also make useful suggestions for change to the management team and illustrate the need to implement targeted HR activities that will support the business and save money. HR reporting used to take around three days, with input needed from different team members but now only takes 30 minutes.

LMH’s managers now have much better access to relevant HR information. For example, when conducting a return to work interview for example, they have staff records, relevant documentation and everything else they may need at their fingertips.

Griffiths said, “As a newly streamlined department, we have more time to add value to the wider business. For example, we can easily produce sickness absence reports, help to uncover previously-unknown trends, identify causal factors and present evidenced suggestions for change to our executive management.”

See More On:

  • Vendor: Cascade
  • Housing Association: Liverpool Mutual Homes
  • Topic: Finance Management
  • Publication Date: 042 - November 2014
  • Type: News

Primary Sidebar

Most Recent Articles

  • Free cyber-defence tools from NCSC
  • Learning from history
  • Grand Union Housing gets connected with Aico HomeLink
  • The silences in the system: Predicting and preventing damp and mould
  • Looking back and to the future: Cyberthreats in social housing
  • Hyde signs repairs contract with Totalmobile
  • Fuelling high performance automation
  • Morgan Sindall’s Carbon Zero decarbonisation tool
  • An ethical approach to arrears
  • Housing and the ever-evolving workplace
  • Supporting residents with home safety risks
  • Less innovation & more service design at RHP
  • Ateb Group outsources IT help desks to Central Networks
  • Capital Letters partners with Evo Digital to tackle homelessness
  • Calico appoints M247 for digital transformation
  • 24/7 care requires 24/7 technology
  • Govtech trends for 2023
  • Are you ready for business process automation?
  • Lincoln council moves to the cloud with Civica
  • Why do IT business improvement projects fail?
  • Flagship and Ebrik launch augmented reality app
  • Following the golden thread
  • Setting the standard for carbon-monoxide protection
  • The business case for data
  • Digital twins – When, not if…
  • Using data to build communities
  • The cyber-security jigsaw’s missing piece – Managed detection & response
  • Cyber-security challenges in housing
  • Digitalising retrofits with SHDF & HomeLink
  • Tips for improving care and support

Footer

Housing Technology
  • Instagram
  • LinkedIn
  • Twitter
  • YouTube
  • Contact
  • Free Subscription
  • Book an event
  • Blog
  • Search All Articles
  • Research
  • Update Your Subscription
  • Privacy Policy

Welcome to the housing Technology – Trusted Information For Business Professionals in HOusing

Housing Technology is the leading technology information service for the UK housing sector and local governments. We have always believed in the fundamental importance of how the UK’s social housing providers use technology to improve their tenants’ lives.

Subscribe to Housing Technology to gain market-leading research, unsurpassed peer networking opportunities and a greater understanding of your role to transform your business.

Copyright © The Intelligent Business Company 2022 | Terms and Conditions | Privacy Policy
Housing Technology is published by the The Intelligent Business Company. A company with limited liability. Registered in England No. 4958057 | Vat Registion No. 833 0069 55.

Registered Business Address: Hoppingwood Farm, Robin Hood Way, London, SW20 0AB | Telephone: +44 (0) 20 8336 2293

htc23 pop banner