Raglan Housing has purchased 70 of the award-winning Identicom lone worker devices from Connexion2 to protect 100 lone workers. Raglan Housing conducted a short trial of the Identicom devices at the end of 2012 and then bought 70 lone worker devices at the beginning of 2013. The devices, purchased through Connexion2’s fully managed SoloProtect package,…
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News
Vivark saves £225,000 with Oneserve
Nine months after Housing Technology first reported on Oneserve’s cloud-based implementation at property repairs firm Vivark (see Housing Technology, May 2013), the company has reported some impressive results. The original Oneserve implementation was intended to streamline Vivark’s voids management processes and give its management complete visibility of the progress of each job. For Vivark’s subcontractors,…
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Capita’s £475,000 mobile deal with Wakefield & District Housing
In one of the largest mobile implementations in the social housing sector, Wakefield and District Housing is implementing Capita TotalMobile across its operations to allow employees to access all of the systems they use in the office while out visiting tenants. The contract is valued at £475,000 over five years. Following the introduction of the…
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No more spreadsheets at CDS with Infor
CDS Co-Operatives has bought Infor’s SunSystems application to replace spreadsheet-based reporting, improve customer service and accelerate payments through electronic invoicing processes. The new system will remove a mass of manual, error-prone data-entry processes, freeing up staff to focus on value-adding activities such as business analysis. Paper-based invoicing processes will also be replaced. CDS chose Infor…
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Shian Housing cuts arrears with Omniledger texts
Following the implementation of Omniledger’s Pyramid Messenger powered by Deeplake’s Communication Manager, Shian Housing Association has improved its tenants’ responses to arrears management communications, resulting in a reduction in overall arrears. Indran Thavendra, finance director, Shian Housing Association, said, “The majority of our tenants use a mobile phone every day so we wanted a solution…
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Orchard BPM for Rents success at First Wessex
First Wessex is using Orchard’s Business Process Management for Rents to improve its workflows and streamline its process for greater speed and efficiency. A rent refunds workflow has been developed to allow First Wessex staff to request a refund which is then authorised by appropriate members of staff before being automatically sent to the finance…
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