CDS Co-Operatives has bought Infor’s SunSystems application to replace spreadsheet-based reporting, improve customer service and accelerate payments through electronic invoicing processes.
The new system will remove a mass of manual, error-prone data-entry processes, freeing up staff to focus on value-adding activities such as business analysis. Paper-based invoicing processes will also be replaced.
CDS chose Infor SunSystems on the basis of its reporting functionality, the application’s ease of use and Infor’s commitment to an accelerated deployment timetable, with particular emphasis on how Infor Q&A enables CDS’ users to write and run their own reports quickly and easily.
Suzanne Twerdochilb, finance director, CDS Co-Operatives, said, “Moving away from our legacy application and our reliance on spreadsheets was a major challenge for us. We had to identify and select a new application quickly, but we were also looking for a stable supplier with a long-term investment in its financial applications.
“The recent developments that have gone into Infor’s user interface and functionality upgrades demonstrate that Infor is truly committed to SunSystems. The ability to integrate with other systems, in particular our housing management software was also critical, as we expect further change.”