Cross Keys Homes has chosen Tunstall to implement an advanced telecare system as part of its new Extra Care facility in Peterborough. Opening next year, the new £9.9m facility will offer retirement and sheltered housing that has been designed to provide older residents with fully managed on-site support. The 79-apartments will have Tunstall’s Communicall Vi…
Tunstall telecare at Cross Keys HomesRead More →
News
ROCC Computers launches digital inclusion portal
To help housing providers become more digitally inclusive, ROCC Computers has launched its Uniclass Tenant Portal which enables them to offer tenants a full online repair logging and enquiry system. Uniclass Tenant Portal can be integrated into housing providers’ existing websites and customised to ensure it is familiar to tenants. The portal translates on screen…
ROCC Computers launches digital inclusion portalRead More →
Remote control Riverside
Riverside is piloting a new service that will help tenants save money by controlling their central-heating boilers remotely. Tenants will be able to send a message from their smartphone to switch the boiler on or off and adjust their heating temperature from outside the home. The device also provides humidity readings to encourage families to…
Remote control RiversideRead More →
OpinionWise launches tenant dialogue portal
OpinionWise has developed its new OurHousing online service to help housing providers and tenants share their experiences with the aim of improving services. Anybody with an experience of a housing provider’s property can tell their story online and engage in dialogue with others around it. Housing providers can also reply and benefit from new insights,…
OpinionWise launches tenant dialogue portalRead More →
One year on – Netcall completes integration with Serengeti Systems
A year on from its acquisition of Serengeti Systems, Netcall has completed the integration of the Serengeti expertise with Netcall’s enterprise content management capabilities to address the company’s wider proposition of seamless end-to-end customer engagement. Netcall has also just launched a number of new modules for the housing sector, including modules for anti-social behaviour (ASB),…
One year on – Netcall completes integration with Serengeti SystemsRead More →
Together Housing consolidates service centres with mplsystems
Together Housing Group has deployed a next-generation contact centre system from mplsystems. The new intelligentDesktop is intended to optimise the performance of the Together Housing customer services team that manages around 35,000 homes across its five contact centres. Together Housing handles customer service calls for ten different social housing brands. By using intelligentDesktop, the group’s…
Together Housing consolidates service centres with mplsystemsRead More →
