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Home / Magazine Articles / Remote control Riverside

Remote control Riverside

Riverside is piloting a new service that will help tenants save money by controlling their central-heating boilers remotely. Tenants will be able to send a message from their smartphone to switch the boiler on or off and adjust their heating temperature from outside the home. The device also provides humidity readings to encourage families to reduce moisture in their houses.

Around 100 of Riverside’s properties are being fitted with 2 Save Energy’s OWL Intuition smart heating controls; the devices need a broadband connection, a hard-wired dial room thermostat and a smartphone with internet access.

One Riverside resident, having trialled the new service for the last two months, said, ”We’ve cut our gas bills by £5 per week so far and have used the device when we were out shopping. We’ve shown it to our neighbour and he wants to try it too.”

Michelle Melvin from Riverside said, “Tenants on our Halton Brook estate can contact me if they want the free energy-saving devices. Often people are unexpectedly delayed from getting home, or spend unplanned nights away. The OWL Intuition device means you can turn off heating if you are not going to be home, or turn it on before getting home earlier than expected.”

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  • Topic: Customer Management
  • Publication Date: 036 - November 2013
  • Type: News

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