Family Mosaic is using a digital pen system from Destiny to reduce administration and increase the time staff spend with clients. As well as providing housing for more than 45,000 people across London and Essex, Family Mosaic also has a large portfolio of homes for people with extra support needs. Local authorities now require support…
Family Mosaic’s destiny with digital pensRead More →
News
A2Dominion live with Civica after merger
The merger of the A2 and Dominion housing groups in October 2008 resulted in the formation of A2Dominion, now one of the UK’s largest housing providers with 30,000 homes across London and Southern England. Following the merger, A2Dominion undertook a wholesale replacement of its entire IT infrastructure, implementing housing and CRM systems from Civica. Kathryn…
A2Dominion live with Civica after mergerRead More →
New OpenHousing modules from Capita
Capita has developed new modules for its OpenHousing system, including additional CRM functionality, upgraded mobile services and new reporting tools. The new modules are expected to be available from October 2009. Explaining how Capita positioned its new modules against dedicated applications from other suppliers, Vanessa Parfitt, OpenHousing product team leader, Capita Software Services, said, “Our…
New OpenHousing modules from CapitaRead More →
North Lincolnshire Homes’ £500k deal with Aareon
North Lincolnshire Homes is set to implement new housing management and CRM systems from Aareon during an eight-month project. NLH is the result of the transfer of 10,000 homes from North Lincolnshire Council in early 2007. Having also inherited the council’s housing management system as part of the transfer, NLH wanted to replace the original…
North Lincolnshire Homes’ £500k deal with AareonRead More →
Capita and Civica in £10m IBS deal
Capita Software Services has retained IBS OpenSystems’ housing business following the £10m sale of IBS OpenRevenues to Civica, as ordered by the Competition Commission in June 2009. Confirmation by the Competition Commission will allow Capita to strengthen its housing business and enable Civica to add to its revenues and benefits customers. The IBS OpenSystems Revenues…
Capita and Civica in £10m IBS dealRead More →
Three new HAs for House-on-the-Hill
Severnside Housing, Eastlands, and Argyll Community housing associations, which between them house 18,000 people in England and Scotland, are now each using House-on-the-Hill’s SupportDesk solution. Ian Pritchard, Systems and Technology Manager, Severnside, said, “The new system underpins the whole of our IT support service and will revolutionise the way our IT team operates with call…
Three new HAs for House-on-the-HillRead More →