Homeless and unemployed people in London’s Canning Town are being supported by Anchor House’s ‘Aspirations’ programme which uses technology to combat poverty and social exclusion. Anchor House, which has developed from a basic hostel to a pioneering centre of excellence in the homeless sector, launched the Aspirations programme to move its 200 residents from computer…
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News
Catalyst makes good match with PropertyPoint
Catalyst Housing Group has embraced the software-as-a-service model with the adoption of Saaspoint’s real-estate management system. Catalyst Housing Group matches people who would otherwise find it hard to get on the property ladder with suitable affordable housing. With over 400 staff and 14,000 homes across London and the South East, Catalyst Housing Group was finding…
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Berneslai phones home
Berneslai Homes, the ALMO managing Barnsley Council’s 20,000 properties, has integrated C3’s call handling system with its Northgate housing management system as part of its ‘Homeseeker’ choice-based letting programme. The latest guidelines from the Government stipulate that all local authorities must have appropriate CBL systems in place by the end of 2010. The council advertises…
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Castle Vale goes mobile with Telecetera
Since rolling out a mobile working solution, Castle Vale Community Housing Association, in partnership with Telecetera and G Purchase Construction, has reduced its repairs and maintenance job costs by almost 20 per cent and increased customer satisfaction levels by 11 per cent. G Purchase Construction looks after 2500 homes on behalf of Castle Vale, with…
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Selwood Housing gets help from Vivantio
Selwood Housing’s IT team, based in Trowbridge, Wiltshire, supports 120 employees, typically dealing with 100 calls each week. The housing association was previously using Microsoft Access to log enquiries, but 25 per cent of calls were lost or had to be followed up by the end-users, resulting in frustrated staff and disorganised workloads for the…
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Notting Hill Housing goes green with Plan-Net
Notting Hill Housing Group has implemented a virtual desktop system to reduce costs and save space, as well as reducing its carbon footprint. Installed and supported by Plan-Net, the new system is based on VMware VDI which delivers a virtual desktop which behaves like a normal ‘fat’ PC. Wyse thin-client terminals and Leostream, a desktop…
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