Housing Technology interviewed representatives from Aareon, AdaptEco, Civica, Hyperoptic and Insite Energy about the alignment of omni-channel communications with smart/IoT-enabled homes to improve tenants’ lives while helping housing providers’ operational performance. What should housing providers do for better communications and more connected tenants? Aareon UK’s head of digital, Tina Kennedy, said, “The number-one priority is…
Connected tenants & connected homesRead More →
Aareon
Housing Technology Guide to Business Intelligence & Analytics 2020 – Get your copy today
Try this little thought experiment – place the four entities of properties, tenants, staff and data in descending order of importance… We’re pretty confident that you’ll have put ‘data’ in either the first or second position, yet only five years ago, it would almost certainly have been last in that list for most people. With…
Housing Technology Guide to Business Intelligence & Analytics 2020 – Get your copy todayRead More →
“Hi, I’m Neela”
“Hello – pleased to meet you. I’m Neela. How can I help you?” Aareon’s new AI-based virtual assistant, known as Neela, is set to adopt an increasingly independent role in helping to communicate with tenants. Currently still in the pilot phase, we expect that Neela will gradually transform tenant support in future. Neela’s skills If…
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Just published: Housing Technology Guide to Business Intelligence & Analytics 2020
We have just published the second in our series of guides, the Housing Technology Guide to Business Intelligence & Analytics, with support from Aareon alongside Adra Housing, BPHA, Community Housing, Islington & Shoreditch Housing, Peaks & Plains Housing and Sovereign Housing. Our guides deliver in-depth coverage of a specific technology or business area relevant to…
Just published: Housing Technology Guide to Business Intelligence & Analytics 2020Read More →
Driving the digital agenda
No more ‘business as usual’? We have all had to adapt to working remotely over the last few months, but what about the future reality of the virtual office? Google has announced that it has no plans to return to the office until July 2021 at the earliest. How can you continue to support your…
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Great Places signs up for Aareon’s software suite
Great Places Housing has chosen Aareon for its new suite of housing management software and digital solutions. Great Places has bought Aareon QL ERP, 1st Touch Mobile for remote working, 1st Touch Self-Service App and 360 Customer Portal for tenant engagement, and 360 Contractor Portal for contractor management. Sharon Hayes, director of technology services, Great…
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