Chris Deery, head of housing IT at Solihull Community Housing, and Stewart Davison, head of business development for Capita’s software services, consider how the internet of things will change social housing over the next few years. The why – Looking at IoT’s benefits and its business case When I think about smart homes, the first…
From Iron Man to social housing – The how, why and reality of IoTRead More →
Capita
Getting ready for pay-to-stay
Plans to make pay-to-stay compulsory for local authorities have proved somewhat controversial and have been beset by delays through parliament as a result of the changing political landscape. However despite these delays, from April 2017 local authorities will be required to charge pay-to-stay rents to their tenants in higher income brackets. It will remain discretionary…
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New housing customers for Capita Software Services
Derby Homes, Melin Homes, Newark and Sherwood District Council, Southway Housing Trust, Community Housing Group, and Yarlington Housing Group have all recently implemented new software from Capita Software Services to extend their mobile working capabilities. Roger Birkinshaw, housing director, Capita Software Services, said, “We’re pleased to see the impact and benefits mobile working continues to…
New housing customers for Capita Software ServicesRead More →
Two Castles Housing self-serves with Capita
As part of its channel-shift strategy, Two Castles Housing Association has implemented Capita’s OpenAccess self-service portal to offer tenants online and anytime access to frequently-used services such as making payments, reporting repairs and updating contact details and preferences. Chris Sowiak, assistant IT manager, Two Castles Housing Association, said, “We are very impressed with the success…
Two Castles Housing self-serves with CapitaRead More →
Cracking down on rogue landlords
In recent editions, Housing Technology has highlighted how the Housing and Planning Bill has major repercussions for how the social housing sector deals with its rogue landlords. What concerns me is the numbers; 16 per cent of privately rented homes are unsafe*. That’s around 740,000 people in the UK living in properties which may have…
Cracking down on rogue landlordsRead More →
Axiom Housing’s financial flexibility with Capita
Axiom Housing Association is using Capita’s Income Management solution to help its tenants manage their finances. The housing provider can now offer greater flexibility for tenants when applying for, and managing, repayment arrangements, particularly following the roll out of universal credit. Peter Matthews, head of ICT, Axiom Housing Association, said, “By offering greater flexibility for…
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