Following the introduction of Capita’s Advantage Impact web-based system, WDH’s services for vulnerable tenants at its 42 independent living schemes across Wakefield have now been fully digitalised, with all customer and scheme information stored electronically. Until the end of 2015, the schemes were all managed via paper and basic spreadsheets. WDH and Capita reported that…
Capita’s impact on WDH’s independent living schemesRead More →
Capita
Solihull Community Housing upgrades its HMS to Capita OPEN
Solihull Community Housing has upgraded its Capita housing management solution to the software provider’s integrated OPEN suite. Having previously been using Capita’s housing management software as well as OPENContractor, SCH identified a range of efficiency and service improvement opportunities that it could achieve by joining all services up via a single IT platform. As a…
Solihull Community Housing upgrades its HMS to Capita OPENRead More →
Why UX is the new bricks and mortar of housing management
User experience (UX) is fast becoming a unique selling point in the selection of software products. As well as the need to provide tangible benefits and rich functionality, a strong user focus and a fresh look and feel are increasingly recognised as important requirements of IT solutions in determining how effective or well adopted they…
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Capita wins European IT award for YMCA project
Capita’s software services business has been awarded the ‘connected/mobility solution of the year’ title at the European IT & Software Excellence 2017 awards for how it has helped Liverpool YMCA to tackle homelessness and access to support services in the city. Based on Capita’s Advantage Impact solutions, Liverpool YMCA’s ‘MainStay’ project was developed with the…
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Emerging technologies in social housing: bots and beyond
With the technology now surrounding us resembling gadgets from the pages and images of science fiction, it can sometimes be too easy to dismiss these technologies as fads or ‘gadgets for geeks’. Instead of passing on these technologies, shouldn’t we pause to see what these innovative products and applications could introduce into the social housing…
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Derby Homes migrates to OpenHousing
Derby Homes is migrating to Capita’s OpenHousing platform, having used an earlier version of the software provider’s housing management system since 1996, as well as its OpenContractor software for contractor services, repairs and maintenance. The migration to OpenHousing will include the implementation of new functionality including enterprise-wide mobile working, contractor and customer self-service portals, and…
Derby Homes migrates to OpenHousingRead More →
