Derby Homes is migrating to Capita’s OpenHousing platform, having used an earlier version of the software provider’s housing management system since 1996, as well as its OpenContractor software for contractor services, repairs and maintenance.
The migration to OpenHousing will include the implementation of new functionality including enterprise-wide mobile working, contractor and customer self-service portals, and workflow.
Maria Murphy, managing director, Derby Homes, said, “The migration to OpenHousing will be a great move for us in improving the efficiency and management of our business. We’re looking for a single, fully integrated solution that will allow us to achieve a single version of the truth across our various teams and customers, and with OpenHousing we will be able to achieve this.
“Having been a Capita customer for many years, we feel the move from one Capita platform to another will be a straightforward one, the ease and manageability of which definitely factored into our decision-making, as disruption to our staff is definitely something we’re keen to keep to a minimum during projects of this size.”