Capita has won a five-year contract with Westward Housing to deliver an integrated multi-channel payments solution in order to simplify its payment processes. The contract is valued at around £600,000 and follows an original evaluation process run by 3C Consultants. The adoption of Capita Pay360 will give Westward Housing a range of PCI-compliant payment channels…
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Capita’s £5.9m cloud deal with Bolton at Home
Capita has won a £5.9m four-year contract with Bolton at Home. The contract includes migrating the housing provider’s current system to a hybrid cloud model using a combination of Microsoft Azure and Capita’s virtual private cloud. Microsoft Office 365 will also implemented for 1,100 users across four sites. The new system will feature a personalised…
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Pictures of meaning
On 24 June 1812, Napoleon Bonaparte crossed the River Neman into Russia, with Moscow in his sights. Starting with an army of nearly half a million men, marching 700 miles through forests, across dirt roads and uneven, unfriendly ground, the French invaders arrived in Moscow on 14 September 1812. Moscow was empty and denuded of…
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Capita opens cyber-security centre in Belfast
Capita IT Services has expanded the scope of its managed services with the launch of a new security operations centre (SOC) in Belfast, adding to the company’s existing provision of end-to-end security services across the UK and Ireland. The company said that the proliferation of connected personal devices in workplaces, increased use of cloud and…
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Capita’s HMS at Derby Homes
Derby Homes has chosen Capita One’s OpenHousing as its new housing management system, including integrated support for mobile working. The housing provider said that OpenHousing was expected to give them “a single version of the truth” via a unified platform integrated across its different service areas. Having recently restructured its general needs housing service, its…
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Going beyond a 360° customer view
Much has been written (and continues to be) about omni-channel customer services and digital transformation. High expectations have been raised around what digital transformation will deliver to an organisation in terms of improved efficiency and customer service. This is often linked to the purchase of a new IT platform or the creation of an all-encompassing…
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