Axiom Housing Association is using Capita’s Income Management solution to help its tenants manage their finances. The housing provider can now offer greater flexibility for tenants when applying for, and managing, repayment arrangements, particularly following the roll out of universal credit.
Peter Matthews, head of ICT, Axiom Housing Association, said, “By offering greater flexibility for our tenants, we can support them better in their repayments and any arrears arrangements, while also having a much clearer understanding of the entire organisation’s income management.”
Other recent ‘go-live’ projects from Capita’s housing team include Cartrefi Conwy Housing with Capita’s Homelessness solution, North Devon Homes with Capita InSight’s Rental Exchange solution for tackling financial exclusion, and ISOS Group and Aragon Housing with additional Capita mobile working modules.
